FinHand Wiki

Here you will find understandable explanations of terms and facts relating to fiduciary issues and FinHand products.

Complaints

Our goal is to provide our customers with an optimal user experience. Therefore, we are always happy to receive general feedback about our FinHand platform and our products. Also, if you have a complaint, we are always available to help and advise you. If you have any feedback, please write us a message via the following contact field or via service@finhand.com. We read every single message.

Our goal is to offer our customers the best possible user experience. Therefore, we are always happy to receive suggestions for improvements or feature requests regarding the FinHand platform and our products. If you have any suggestions for improvement or feature requests, please write us a message via the following contact field or via service(a)finhand.com. Read through each individual message.

If you want to make a formal complaint to FinHand, describe your concern and problem as precisely as possible. The causes of the complaint can lie in the person of an employee, the FinHand product and in the procedures or processes on the FinHand platform. FinHand's complaints management will get back to you with a detailed response. You can reach the right contact person for a formal complaint by sending us a message via complaints(a)finhand.com.

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